The overwhelming feelings of despair, disbelief, shock, and numbness caused by the passing of a loved one cannot be conveyed by mere words. Even when the death is expected, the pain that loss brings can still be devastating. In truth, no one is completely prepared for the death of someone close to their heart.
During this challenging time, there are decisions to be made immediately, arrangements to be coordinated, and a lot of things to be considered for your loved one’s final farewell. We understand how this may feel overwhelming, especially with the grief you’re feeling over the loss. Please know that we are here to help and support you. On this page, we’ve put together helpful information to guide you through this process.
When Death Occurs
No matter if a death is sudden, or if it something that was a long time coming, the loss of a loved one makes us feel emotional and overwhelmed. No amount of preparation can fully prepare you for the loss of a loved one. When you are in a heightened emotional state, even the most basic decisions can seem staggering. The following is a rough guideline of what needs to be done within the first 24 hours after death.
When death occurs at home or a place of business
If the death is a non-institutional death such as at the residence or work place, the local police department and the Office of the Medical Examiner will have to be contacted to review the circumstances leading up to and causing the death event. The police will be dispatched to the home or the place of work and they will call the Office of the Medical Examiner. Once the Medical Examiner is contacted, the office of the Medical Examiner will review the events and if need take custody of the body to determine whether further action is necessary. The medical examiner will then inform the funeral home when they may facilitate the removal of the remains from the Office of the Medical Examiner in the County of the Death. Each County in New York State can appoint a Medical Examiner and procedure for removals varies greatly. Some Medical Examiner Offices will not release remains after 5 pm weekdays, or no release is possible on the weekends. Some Medical Examiner's offices will require a Physical ID of the remains by the authorizing agent before they can be released. We have a working relationship with each Offfice of the Medical Examiner's within the States of New York and New Jersey and can provide you with the procedure each may employ.
If the person was under hospice care, contact the hospice representative if they were not present and they will notify family members what the proper procedures are to follow. Historically no police or medical examiner review would be necessary.
When a death occurs at a hospital/nursing home/hospice facility
The staff of a care facility such as a hospital, nursing home or hospice will notify you immediately after a death has occurred. If a funeral home has been provided to the hospital, nursing home or hospice prior to the death event, they will contact the funeral home on your behalf. If the funeral home name was not given prior to the death event, you will have to call us at (845) 783-1811 or 800-750-8021 to inform us of the death event. At which time, we would need the basic information to facilitate the removal from the location of death.
Meeting a Funeral Director
You should meet with a member of our staff when you are mentally & physically prepared to discuss the final arrangements for your loved one. We strongly recommend that you come with other family members, clergy or close friends to help discuss your options. Deciding on these final arrangements may seem like a very daunting task, especially when you are in
The funeral director will also need pertinent documents required to do all the legal paperwork, those documents include:
If no pre-planning has been done, necessary arrangements need to be made for the funeral service. These include:
Our Licensed Funeral Director, Cremationist or Life Celebrants will guide you through all these steps, using your wants,